COVID-19 Update
Online or in-person, we’re ready.
Please note: Our sites are not currently equipped to perform COVID-19 testing. If you are experiencing fever and/or respiratory symptoms, please call our office before coming in. We will help you determine the best course of action and take precautions to protect you and our other patients.
We strongly encourage you to continue to see us for urgent and routine care needs. Delaying medical care can have long-term consequences. We are taking all necessary precautions to protect our patients and staff.
During these uncertain times, know the team at Gateway Family and Urgent Care is here for you and your family to provide safe, quality care.
Masks are required for all patients and staff.
Extensive sanitation is performed between each patient.
Limited exposure to staff, who perform diligent handwashing and sanitation.
Virtual Visits With Our Doctors
We are pleased to be offering telephone and FaceTime visits with our providers. You can call in to our office to schedule an appointment and our staff can help you determine if a virtual visit will work for you or if it’s appropriate to come into the office.
How to have a telephone visit in 2 steps
- Call (408) 364-7600 to make an appointment. Be sure to have your driver’s license and insurance card available.
- When it’s time for your appointment you will receive a phone call (or Facetime call if applicable).
What can be discussed with a virtual/phone visit?
- COVID-19 symptom advice
- Chronic disease management
- Fever and flu
- Seasonal allergies and allergic reactions
- And more
In case of a medical emergency, always call 911 immediately.
What you can do to stop the spread.
Whether you are healthy or not, please avoid crowds and gatherings of any size for the time being. By practicing social distancing, you can reduce germ transmission to others and help protect the most vulnerable members of our communities. Elderly and immunocompromised individuals are at greater risk for COVID-19, so we all need to do our part to prevent the spread of illness to those populations and others.
Up-to-Date Coronavirus Resources
- CDC: Get Your Household Ready For COVID-19
- California Dept. of Public Health: COVID-19 Updates
- Cleveland Clinic: Frequently Asked Questions about Coronavirus Disease 2019 (COVID-19)
- WHO: Advice For Public
- WHO: Events As They Happen
Gateway Family and Urgent Care
(408) 364-7600
Get Directions »
Monday-Friday 9 a.m.- 4 p.m.
Please call ahead after 1 p.m.
Prevention is the Best Medicine
How to Properly Wash Your Hands
You probably wash your hands multiple times a day, but have you ever thought about why it’s so important to do so? According to the Centers for Disease Control and Prevention (CDC), if everyone routinely washed their hands, it could prevent approximately 1 million...
Food Safety
Every day what we choose to eat is very important, mainly because it fuels our bodies. However, what if we told you it was even more important to consider how that fuel is prepared? There are four general food safety rules that are important to follow, especially as...
Seasonal Allergies
The weather is starting to warm up as we head into spring – and with that warm weather comes seasonal allergies. Do you find yourself plagued by itchy eyes, a runny nose, and endless sneezing every time you venture outdoors in the spring? According to the CDC, you may...