COVID-19 Update

Online or in-person, we’re ready.

Please note: Our sites are not currently equipped to perform COVID-19 testing. If you are experiencing fever and/or respiratory symptoms, please call our office before coming in. We will help you determine the best course of action and take precautions to protect you and our other patients.

We strongly encourage you to continue to see us for urgent and routine care needs. Delaying medical care can have long-term consequences. We are taking all necessary precautions to protect our patients and staff.

During these uncertain times, know the team at Gateway Family and Urgent Care is here for you and your family to provide safe, quality care.



Masks are required for all patients and staff.


Extensive sanitation is performed between each patient.



handwashing

Limited exposure to staff, who perform diligent handwashing and sanitation.


Virtual Visits With Our Doctors

We are pleased to be offering telephone and FaceTime visits with our providers. You can call in to our office to schedule an appointment and our staff can help you determine if a virtual visit will work for you or if it’s appropriate to come into the office.


How to have a telephone visit in 2 steps

  1. Call (408) 364-7600 to make an appointment. Be sure to have your driver’s license and insurance card available.
  2. When it’s time for your appointment you will receive a phone call (or Facetime call if applicable).


What can be discussed with a virtual/phone visit?

  • COVID-19 symptom advice
  • Chronic disease management
  • Fever and flu
  • Seasonal allergies and allergic reactions
  • And more

In case of a medical emergency, always call 911 immediately.

What you can do to stop the spread.

Whether you are healthy or not, please avoid crowds and gatherings of any size for the time being. By practicing social distancing, you can reduce germ transmission to others and help protect the most vulnerable members of our communities. Elderly and immunocompromised individuals are at greater risk for COVID-19, so we all need to do our part to prevent the spread of illness to those populations and others.

Up-to-Date Coronavirus Resources

Gateway Family and Urgent Care

(408) 364-7600
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Monday-Friday 9 a.m.- 4 p.m.
Please call ahead after 1 p.m.

For Urgent Care:

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